Operational Readiness Testing & Exercising
Operational readiness tests and exercises help organisations to validate their plans and train their teams before execution. Our guest journey walkthroughs, scenario-based exercises, live simulations and rehearsals ensure that your teams, processes and infrastructure can handle real-world challenges with confidence.
We offer a comprehensive, structured approach to operational readiness, combining field-tested expertise with proven methodologies.
Operational readiness tests and exercises help organisations to validate their plans and train their teams before execution. Our guest journey walkthroughs, scenario-based exercises, live simulations and rehearsals ensure that your teams, processes and infrastructure can handle real-world challenges with confidence.
We offer a comprehensive, structured approach to operational readiness, combining field-tested expertise with proven methodologies.
CLIENT JOURNEY WALKTHROUGHS
CLIENT JOURNEY WALKTHROUGHS
CLIENT JOURNEY WALKTHROUGHS
A step-by-step review of an operational plan, conducted verbally or physically on-site. By bringing plans off the page and to life, teams are more easily able to visualise the end-to-end journey, better understand their part of the big picture and spot any gaps - ultimately ensuring a smooth client experience.
The focus of the exercise can be on the entire client journey or tailored to specific operational, safety or emergency procedures, enabling organisations to validate assumptions and refine contingency planning, security and crisis response. Walkthroughs also ensure all stakeholders fully understand their role in the event of an incident, strengthening decision-making in high pressure situations.
This type of exercise is particularly valuable for organisations managing high-profile events, corporate operations, or disaster planning, helping teams build resilience and prepare for any situation.
A step-by-step review of an operational plan, conducted verbally or physically on-site. By bringing plans off the page and to life, teams are more easily able to visualise the end-to-end journey, better understand their part of the big picture and spot any gaps - ultimately ensuring a smooth client experience.
The focus of the exercise can be on the entire client journey or tailored to specific operational, safety or emergency procedures, enabling organisations to validate assumptions and refine contingency planning, security and crisis response. Walkthroughs also ensure all stakeholders fully understand their role in the event of an incident, strengthening decision-making in high pressure situations.
This type of exercise is particularly valuable for organisations managing high-profile events, corporate operations, or disaster planning, helping teams build resilience and prepare for any situation.
TABLETOP EXERCISES
TABLETOP EXERCISES
TABLETOP EXERCISES
A tabletop is a scenario-based discussion led by a facilitator who targets specific plans and aspects of operations, from business-as-usual challenges to exceptional situations. This type of exercise is used to validate planning and clarify roles and responsibilities across all stakeholders, particularly when it comes to escalation protocols, decision-making frameworks, and emergency response plans.
Tabletops are a great tool to identify planning gaps and risks, and to ensure that leadership and frontline teams are aligned in the face of a potential crisis, building confidence at all levels ahead of delivery.
A tabletop is a scenario-based discussion led by a facilitator who targets specific plans and aspects of operations, from business-as-usual challenges to exceptional situations. This type of exercise is used to validate planning and clarify roles and responsibilities across all stakeholders, particularly when it comes to escalation protocols, decision-making frameworks, and emergency response plans.
Tabletops are a great tool to identify planning gaps and risks, and to ensure that leadership and frontline teams are aligned in the face of a potential crisis, building confidence at all levels ahead of delivery.
SIMULATIONS
SIMULATIONS
SIMULATIONS
SIMULATIONS
A simulation is an advanced exercise in real time that tests an organisation's ability to respond to operational challenges and crisis scenarios. Ideally taking place in the actual working environment, these exercises replicate real-world conditions using the same tools, communication channels and protocols applied during live operations.
Simulations allow teams to experience high-pressure decision-making, improve coordination and communication between stakeholders and refine issue resolution processes.
By mirroring real-world operational challenges, crisis scenarios and disaster response situations, simulations enhance preparedness, resilience and provide assurance that an organisation can function effectively in the face of uncertainty.
A simulation is an advanced exercise in real time that tests an organisation's ability to respond to operational challenges and crisis scenarios. Ideally taking place in the actual working environment, these exercises replicate real-world conditions using the same tools, communication channels and protocols applied during live operations.
Simulations allow teams to experience high-pressure decision-making, improve coordination and communication between stakeholders and refine issue resolution processes.
By mirroring real-world operational challenges, crisis scenarios and disaster response situations, simulations enhance preparedness, resilience and provide assurance that an organisation can function effectively in the face of uncertainty.
TEST EVENTS & REHEARSALS
TEST EVENTS & REHEARSALS
TEST EVENTS & REHEARSALS
TEST EVENTS & REHEARSALS
Test events and rehearsals provide a final opportunity to validate operational plans, refine workflows and confirm readiness before going live. These exercises bring together all operational elements - from workforce to technology to crisis management plans - in a controlled setting.
By running a full or partial test event, organisations provide teams with the opportunity to apply their classroom training in the real world, whilst also offering the chance to identify and resolve any last minute gaps and to tweak any plans or systems.
Whether for a major event, corporate transition or crisis response, rehearsals provide the final assurance that everything is in place for successful delivery.
Test events and rehearsals provide a final opportunity to validate operational plans, refine workflows and confirm readiness before going live. These exercises bring together all operational elements - from workforce to technology to crisis management plans - in a controlled setting.
By running a full or partial test event, organisations provide teams with the opportunity to apply their classroom training in the real world, whilst also offering the chance to identify and resolve any last minute gaps and to tweak any plans or systems.
Whether for a major event, corporate transition or crisis response, rehearsals provide the final assurance that everything is in place for successful delivery.
GET IN TOUCH
We always welcome new partnerships, opportunities for collaboration and professional exchanges.
GET IN TOUCH
We always welcome new partnerships, opportunities for collaboration and professional exchanges.
GET IN TOUCH
We always welcome new partnerships, opportunities for collaboration and professional exchanges.
GET IN TOUCH
We always welcome new partnerships, opportunities for collaboration and professional exchanges.
Ikosaeder helps organisations navigate the complexity of high-profile projects, critical operations and crisis situations.
© 2018-2025 Ikosaeder BV NL 859475293B01
Ikosaeder helps organisations navigate the complexity of high-profile projects, critical operations and crisis situations.
© 2018-2025 Ikosaeder BV NL 859475293B01
Ikosaeder helps organisations navigate the complexity of high-profile projects, critical operations and crisis situations.
© 2018-2025 Ikosaeder BV NL 859475293B01
Ikosaeder helps organisations navigate the complexity of high-profile projects, critical operations and crisis situations.
© 2018-2025 Ikosaeder BV NL 859475293B01