see3-OS - Transport Operations for Paris 2024
CLIENT:
PROJECT:
SERVICES:
CLIENT:
PROJECT:
SERVICES:
CLIENT:
PROJECT:
SERVICES:
On Location, exclusive hospitality provider for the Paris 2024 Olympic and Paralympic Games, created a Transport Operations Centre (TROC) specifically tasked with tracking vehicles, anticipating issues such as traffic jams and dealing with operational problems like vehicle breakdowns, ultimately ensuring that hospitality guests were safely and efficiently transported to and from their destinations on time and in style. With tens of thousands of guests and over 100 venues across the event footprint, a data-driven solution was required to maintain situational awareness and respond rapidly to incidents.
On Location, exclusive hospitality provider for the Paris 2024 Olympic and Paralympic Games, created a Transport Operations Centre (TROC) specifically tasked with tracking vehicles, anticipating issues such as traffic jams and dealing with operational problems like vehicle breakdowns, ultimately ensuring that hospitality guests were safely and efficiently transported to and from their destinations on time and in style. With tens of thousands of guests and over 100 venues across the event footprint, a data-driven solution was required to maintain situational awareness and respond rapidly to incidents.
THE CHALLENGE
THE CHALLENGE
THE CHALLENGE
On Location's operational landscape spanned multiple venues, regions and service layers, requiring precise coordination between the TROC and teams on the ground. The scale and complexity of the operation - compounded by unpredictable elements such as road closures, protests and last-minute itinerary changes - demanded a solution that could provide:
A single, real-time view of operations across sites
Faster resolution of incidents affecting guest experience
Improved coordination between control room staff and on-the-ground teams
Integration of live data streams to anticipate and mitigate disruption
The challenge was to maintain a consistently high level of service and responsiveness in an environment where delays and interruptions could have significant reputational and logistical impact.
On Location's operational landscape spanned multiple venues, regions and service layers, requiring precise coordination between the TROC and teams on the ground. The scale and complexity of the operation - compounded by unpredictable elements such as road closures, protests and last-minute itinerary changes - demanded a solution that could provide:
A single, real-time view of operations across sites
Faster resolution of incidents affecting guest experience
Improved coordination between control room staff and on-the-ground teams
Integration of live data streams to anticipate and mitigate disruption
The challenge was to maintain a consistently high level of service and responsiveness in an environment where delays and interruptions could have significant reputational and logistical impact.
THE SOLUTION
THE SOLUTION
THE SOLUTION
We implemented see3-OS as a central platform for Transport Operations Management and issue resolution. Built for complex event environments, the platform provided a unified view of operations, enabling the TROC to monitor activity in real time, coordinate teams and respond quickly to emerging issues. Key features included:
Structured workflows for logging and triaging incidents
Real-time tracking of assets, transport and workforce (including a workforce check-in feature)
Integrated communications via desktop and mobile
Automated activation of contingency plans
We implemented see3-OS as a central platform for Transport Operations Management and issue resolution. Built for complex event environments, the platform provided a unified view of operations, enabling the TROC to monitor activity in real time, coordinate teams and respond quickly to emerging issues. Key features included:
Structured workflows for logging and triaging incidents
Real-time tracking of assets, transport and workforce (including a workforce check-in feature)
Integrated communications via desktop and mobile
Automated activation of contingency plans
THE OUTCOME
THE OUTCOME
THE OUTCOME
The deployment of see3-OS enabled On Location to maintain consistent service levels across venues, reduce incident resolution times by 40%, and respond more effectively to disruption. The system supported thousands of guest movements with minimal interruption, while also generating valuable operational data to inform future planning.
Visit our See3-OS page for further details.
The deployment of see3-OS enabled On Location to maintain consistent service levels across venues, reduce incident resolution times by 40%, and respond more effectively to disruption. The system supported thousands of guest movements with minimal interruption, while also generating valuable operational data to inform future planning.
Visit our See3-OS page for further details.
GET IN TOUCH
We always welcome new partnerships, opportunities for collaboration and professional exchanges.
GET IN TOUCH
We always welcome new partnerships, opportunities for collaboration and professional exchanges.
GET IN TOUCH
We always welcome new partnerships, opportunities for collaboration and professional exchanges.
GET IN TOUCH
We always welcome new partnerships, opportunities for collaboration and professional exchanges.
Ikosaeder helps organisations navigate the complexity of high-profile projects, critical operations and crisis situations.
© 2018-2025 Ikosaeder BV NL 859475293B01
Ikosaeder helps organisations navigate the complexity of high-profile projects, critical operations and crisis situations.
© 2018-2025 Ikosaeder BV NL 859475293B01
Ikosaeder helps organisations navigate the complexity of high-profile projects, critical operations and crisis situations.
© 2018-2025 Ikosaeder BV NL 859475293B01
Ikosaeder helps organisations navigate the complexity of high-profile projects, critical operations and crisis situations.
© 2018-2025 Ikosaeder BV NL 859475293B01